Contact Us

Whether you’re managing your account, have a question for our team, or need to report being contacted in error, you’re in the right place.

If you have an account with Monterey

Email our consumer service team directly and we’ll get back to you.

If you are a consumer and we are calling you in error

Tell us who you are and the number we’ve been calling. Our team will investigate and take corrective action.

Talk to an account representative

Find your number by account prefix

For assistance regarding our financial lending services and/or your account, call the line that matches the first two digits of your account number.

Hours (Pacific Time)

Monday – Friday, 7:00 a.m. – 4:00 p.m.

Saturday, 8:00 a.m. – 11:00 a.m.

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This is an attempt to collect a debt. Any information obtained will be used for that purpose.

Corporate Headquarters

4095 Avenida De La Plata

Oceanside, CA 92056

Toll Free

Fax

(760) 639-3501

Consumer Service