Consumer/Account Login News Archive
November 2020 - Supporting Our Local Community
As a company, we feel very fortunate to be celebrating our 30th anniversary. We feel strongly that a company able to provide support to their clients, their employees, and their community; will always thrive. That's why we’ve formed a 20 year partnership with Brother Benno's. A local nonprofit foundation supporting those less fortunate throughout Oceanside, CA. Every year during the Holidays, Monterey holds a drive just before Thanksgiving where a variety of clothing and food items are donated, and another just before Christmas focusing on Brother Benno's homeless children program. Toys are donated to the program that includes dinner and a gift line where children are able to see Santa Claus and receive gifts. Monterey employees are able to participate in both drives each year which helps a promote a sense of community both within our organization as well as the city of Oceanside. Each year our employees help donate thousands of items to this great cause. Shaun Lucas (CEO at Monterey); “We feel deep appreciation to be able to help those less fortunate within a community where we just celebrated our 30 year anniversary. We are committed to doing so for as long as we are here.”
October 2019 - Influential Women in Accounting
In the September 30th edition of the San Diego Business Journal, Trinh Pham of Monterey Financial Services was named as one of the "Most Influential Women in Accounting". As the Accounting Manager for the past 24 years at Monterey Financial, Trinh deals professionally with Managers, Executives, Clients, Banks, Auditors and other Third Parties. Trinh just recently completed a Company transition amongst banks, a bank buy out and a 20 year update on Monterey's accounting systems. Trinh sets a great example through leadership with her accounting staff and other Managers within the Company. Trinh’s influence is not just felt within her department but throughout Monterey. We are very pleased to have Trinh a part of the Monterey team.
June 2019 – Monterey Recognizes Long-Term Staff Members
Monterey Financial recently recognized their long term staff members for their dedication to excellence and commitment to Monterey's mission statement. It is through their hard work and diligence that MFS is able to empower its clients with the ability to optimize their sales through financing, while maximizing cash recovery. Many of these staff members have worked their way up through the ranks over the years, which in turn have proven extremely valuable to MFS. Nearly 50% of Monterey's total workforce has been with the company for 10 or more years. Monterey attributes this high level of tenure to its competitive pay rates, comprehensive employee benefits and warm office culture.
December 2018 – Monterey Implements Voiztrail
Monterey Financial recently implemented Voiztrail, a speech analytics platform provided by KG Hawes, a joint venture between Joseph Hawes, owner of Hawes Group, (HG) and KG Financial Software Pvt Ltd. (KGFSL). HG is a well-recognized leader in the Collections and HealthCare Financing markets, and a member of the ACA. The Voiztrail platform assists in reducing compliance liabilities, and helps in identifying performance weaknesses to improve training and procedural adherence, further demonstrating Monterey’s commitment to utilize the best technology to enhance portfolio performance with improved operational compliance and efficiency. This is accomplished by the system analyzing every recorded call with customized parameters that can be continually adjusted, ensuring Monterey is able to get the most out of monitoring results, without interfering with daily operations.
June 2018 – Monterey Completes Integration with RingCentral
Monterey Financial recently completed integration with RingCentral, a leading communications company, and the #1 UCaaS service provider worldwide. By integrating phone, fax, meeting, team messaging, and collaborations through RingCentral, Monterey Financial has greater quality of service, reliability, functionality, and scalability. With a portfolio of nearly $1 billion of 3rd party Servicing/Collections and over 28 years of experience with industry leading performance results, this integration will continue to emphasize Monterey Financial's commitment to combining the best technology with its talented staff in order to achieve a primary objective for its clients, to optimize portfolio performance. Timeshare, travel club, medical products and procedures, education and seminar loans, and retail sales are just some of the industries Monterey has vast proficiency with that translates into success for its clients.
July 2017 – Monterey Increases Line with Wells Fargo
Monterey Financial Services is pleased to announce that it has obtained an increase of $5mm to its $25mm revolving credit facility with Wells Fargo Preferred Capital. Monterey's new $30mm line also comes with an additional $10mm option, for $40mm total capacity. This extension of commitment confirms the strength of the relationship Monterey has established over 6 years with Wells Fargo Preferred Capital, and now 14 years with Wells Fargo overall. With an additional $28mm in capital investments in its associated company, Monterey Receivables Funding, Monterey now has nearly $90mm in total capital capacity to purchase consumer receivables while the company continues to expand its client base in a wide variety of industries.
February 2017 - Monterey Completes Acquisition
Monterey is pleased to announce the acquisition of FirstLine Financial. Based out of Virginia, FirstLine has been a leader in the home cleaning accessory market for the past 12 years, and now Monterey will be able to bring more capital, technology, and accounts receivable expertise to an already profitable business. With over 100 distributors such as Kirby, Rainbow, Pro-Aqua and Hyla, the acquisition will add further diversification and volume to Monterey's existing consumer receivable portfolio. As Monterey enters its 28th year in business, the company will continue to look for the right opportunities to further grow its Consumer Financing, Loan Servicing and Collection divisions.
November 2016 - Monterey Attends Local Event
Monterey was honored to support the 2016 Women Who Mean Business Awards hosted in San Diego on November 9th and had two representatives attend the event. These awards celebrate 23 years honoring exceptional Women who have made a difference in our city's business, civic, and cultural scene. With over 70% of its own 124 employee workforce being women, Monterey appreciates the impact women have on success in business.
September 2016 - Monterey completes Solar and LED Projects
In an effort to become more energy efficient, Monterey has just completed Solar installation on the roof of its 27,000 square foot building. Monterey was able to place a total of 217 solar panels that produce enough energy to power over half of the company’s energy needs into the foreseeable future. Installation took approximately 3 weeks and was completed by Cosmic Solar. Monterey also changed all of its office lighting to LED bulbs that require 50% less electricity and last almost 3 times as long as previous bulbs. This installation was completed by American Lighting in 2 business days. Monterey is proud to do its part in improving its carbon footprint while also lowering monthly energy costs.
August 2016 - Monterey Sponsors Local Event
Monterey financial management solutions was a proud sponsor of the Asian Culture and Media Alliance (ACMA) golf tournament on August 6th. The event was successful with many participants, including a Monterey representative, and featured celebrity golfer Garry Templeton. The mission of the ACMA is to promote Asian culture and businesses through the power of the media, and Monterey is glad to support these local businesses as a local provider of alternative financing options.
July 2016 – Monterey renews with Wells Fargo
Monterey Financial Services is pleased to announce that it has recently renewed its $25mm revolving credit facility with Wells Fargo Preferred Capital for an additional 2 years. Now in its 13th year with Wells Fargo, the last 5 with Wells Fargo Preferred Capital, Monterey is proud of the long-term relationship it has forged as the company has grown. Along with the additional $3mm of capital investments added in 2016 in its associated company, Monterey Receivables Funding, Monterey now has over $60mm in capital capacity to purchase consumer receivables and continues to expand its client base in a wide variety of industries offering financial management solutions.
