T. Walker
"I Thank God For Mandy", She Really Helped Me To Work Out A Payment Plan That Wouldn't Cause More Hardship On Me. Mandy Also Helped Me To Get Payments Back On Track In As Little As 6 months. And Then My "Original Regular Payment Amounts" Start Back Up. I'm So Grateful That Mandy Was Very Kind, Patient, Professional, Understanding, And Knowledgeable, About The Different Types Of Options Available To Help Me. I'm Truly Great Full For Mandy And Monterey Financial For Working With Me"
L. Jones
"Monterey financial did a great in helping me in a stressful time. Kassidy took the time to help me understand my problem and made sure I fully understood my situation. Kassidy took the time to explain to me my options and made sure I understood them. Mrs Kassidy did not make me feel bad like most creditors do and she answered my question with great knowledge which helped me make the best decision for my situation. Thank you Kassidy"
D. Noble
"I fell behind in my medical bills. Brandon helped with getting me back on track. He was curious, informative and patient with every question I had. Today I paid off that medical bill. Thank you Brandon for your help."
J. Abraham
"Big Shout Out to Eme for an amazing customer service. From the start of our call to the end Eme did an outstanding job in helping me get my payments back on track. She was very polite and knows her job well. Mahalo (Thank You) in Hawaiian Eme for your great service."
B. Berry
"I was very pleased with the professional assistance the account representative Alex gave to me concerning my account today. Thank you Alex, and Monterey Financial for making it easy to make my monthly payments for Hannush Jewelers. Next month will be my last payment!"
R. Salcedo
"I worked with Alexa and she was absolutely amazing! She explained everything and was patient. I can be very needy as a customer and want things explained all the time and she did just that! Thanks Alexa you deserve more than 5 stars!"
S. Poe
"Liliana was very professional and straight to the point. I felt like she genuinely cared about helping me out and the phone call was very pleasant. Great experience."
J. Espinoza
"Just want to commend Ms. Monique in her way of taking the time to understand my situation and helping me solve my question. Even though I had no clue on what I was talking about, we found a common ground. I think she did a great job and has my respect."
R. Baum
"Melanie helped me to understand my contract. She listened to me and then explained so I understood. Great help. Thank you!"
T. Kayser
"I needed to update my recurring payment information and Saquoia was my Customer Service Representative. She was courteous, helpful and professional throughout the experience and got done what I needed done without any issues."
M. Slegzz
"I called in in regard to my account and the representative Dawn was AMAZING. She was very friendly, and she really took her time and went above to help me address my concerns."
N. Rani
"If you ever have a situation where you have to go through this collection agency, please ask for Alana. She’s very understanding, knowledgeable and patient. I’ve reached out to this company a few times and my last call I stumbled across Alana. All of my problems and concerns were taken care of. Thank you Alana for your services"