Monterey provides agency services to companies who wish to recover funds, both consumer and commercial debt, which would otherwise be charged off. Given that Monterey’s collection agency associates are the most experienced in the company, a typical Monterey collection agency associate has, on average, more than six years of experience with Monterey. Collection agency associates have graduated, in most cases, from Monterey’s loan servicing or consumer finance call centers with proven and consistent performance. Collection agency associates earn significant commission income for every dollar collected, which drives them to work all accounts to conclusion rather than
skim the cream
.”
Skip Tracing Services are used in all three of Monterey’s divisions. The overall formula for reducing delinquency and recovering delinquent debt is to maintain updated contact information for each account. Monterey has always believed that letters alone are not sufficient in collecting payments.
Contact our sales department today for a custom proposal and let us show you how we can deliver!
